Privacy Policy
This Privacy policy explains how FNK Legal uses your personal information. It’s important that you understand what information we collect and how we use it. If you have any questions about our Privacy Policy, please contact us by using the details below.
Who we are
FNK Legal is a trading style of FNK Legal Limited (company registration 11740963). We are authorised by the Solicitors Regulation Authority. Registered at Miller House, 47-49 Market St, Farnworth, BL4 7NS. Our data protection registration is ZA752171. Our website address is: https://fnklegal.com.
Our Contact Details
| Name: | Farah Khan |
| Address | Miller House, 47-49 Market St, Farnworth, BL4 7NS |
| Phone Number: | 01204 323 997 |
| E-Mail: | info@fnklegal.com |
Cookies
If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.
If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.
When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.
If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.
The type of information we collect
We currently collect and process the following information:How we get the personal information and why we have it
Most of the personal information we process is provided to us directly by you for one of the following reasons:We use the information that you have given us in order to assess your suitability for a legal service.
Who we share your data with
“We are committed to protecting your data and will not disclose it to any third party not mentioned in our firm’s privacy policy or our affiliated companies, unless legally required to do so for fraud prevention purposes. Our office staff and workforce will have access to the data solely within the office environment and solely for the purpose of improving client circumstances.”
Other individuals who might have access from time-to-time to perform their role adequately are;
A] Payment processing professional services
B] External CRM providers
C] our external IT company
D] Financial lenders and institutions to establish your obligations.
E] The firms accountant
F] Barristers chambers from time to time if representation is required.
G] Partnered debt solution providers to provide regulated debt advice, such as MoneyPlus Group etc
If you wish to understand more about what which companies your personal data are shared with, please contact us at admin@fnklegal.com
How will your data be stored
We will ensure your data is stored securely and that this is only accessed by authorised persons for the purposes set out from the outset. As far as possible we will hold all records electronically. All data will be held and accessed in accordance with the UK General Data Protection Regulation and Data Protection Act 2018.
You can find further information about your rights on GDPR at the Information Commissioner’s Office at www.ico.org.uk.
How long we retain your data
We will not hold your information for any longer than absolute necessary. We are bound by our regulator to keep and store records for a set period of time even after your files are complete’ e.g., this would be for accounting purposes and potential future complaints and regulatory matters. We will not retain your information past due any legislative and adequate reason to do so.
In any event if you require copies of what information we hold on file for you, a copy can be sent upon request billed at the prevailing rate which will be set out upon request.
Any date held when being disposed of will be done without compromising your data and in accordance with the GDPR rules and the firm’s data destruction policy.
Will my data be used for marketing purposes
We will never share your data with outside marketing agencies for the purposes of marketing, we will with your expressed consent keep you updates with the services we offer and promote to you on the provision there is a legitimate interest to you.
You can change your marketing preferences by contacting us with contact details above at any time.
What are my data subject rights
You will always have the legal rights under UK data protection law to request what information we hold on your behalf.
Rights to access by way of DSAR
you have the right to obtain from us confirmation as to whether or not personal data concerning you is being processed, and, where that is the case, to have access to the personal data and associated information.
Rights to rectification
You have the right to have the personal data concerning yourself rectified without undue delay if it is not accurate. Taking into account the purposes of the processing, you also have the right to have incomplete personal data completed, including by providing a supplementary statement.
Transparency
We must provide you with all the information set out in this privacy notice in a concise, transparent, intelligible and easily accessible form, using clear and plain language, so that you may understand how and why we process your data and what your rights are. We must keep you informed in a timely manner about our progress in responding to requests from you to access your rights under data protection law.
Rights to erasure (‘right to be forgotten’)
- Processing your personal data is no longer necessary in relation to the purposes for which your data were collected.
- Where you withdraw consent for processing, but only if consent was the legal basis relied upon for that processing.
- You object to processing and there are no overriding legitimate grounds for the processing or where you withdraw your consent to marketing.
- Your personal data has been unlawfully processed.
- Your personal data must be erased to comply with a legal obligation to which the Controller is subject.
- Your personal data has been collected in relation to the offer of information society services to children.
Rights to restriction of processing
In some limited circumstances you have the right to request that the processing of your personal data is restricted, in some cases for a limited time only, specifically when:
Where your data is sent
Suggested text: Visitor comments may be checked through an automated spam detection service.
How to complain
If you have any concerns about our use of your personal information, you can make a complaint to us at:
Miller House,
47-49 Market St,
Farnworth,
BL4 7NS
Or email us at info@fnklegal.com
You can also complain to the ICO if you are unhappy with how we have used your data.
The ICO’s address:
Information Commissioner’s Office
Wycliffe House
Water Lane
Wilmslow
Cheshire
SK9 5AF
Helpline number: 0303 123 1113
ICO website: https://www.ico.org.uk